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Ph: 06 374 4080 (North)
or 06 376 0110 (South) 24 Hours, 7 Days info@tararuadc.govt.nz
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How To Pay Your Rates
You can pay your rates using a number of different methods:
Direct Debit
Setting up a direct debit with your bank means you'll never forget to pay. A direct debit will automatically deduct the amount required to clear the rates up until the end of the rating year, at the specified frequency of either Tuesday or Thursday for weekly or fortnightly payments, monthly payments on the 20th, quarterly payments on the due date or annually on the 31 August of each year. Annual payments receive the 3% discount.
Direct debit is the council's preferred payment method. Please contact us for a form to be mailed to you.
Please note: We are unable to accept faxed copies of printed direct debit forms. They need to be mailed into our office or brought into one of our service centres.
If you wish to cancel or change the details of your direct debit, you can supply us with the details in writing or phone the Revenue Department 06 374 4080. We must have this notification the day before the direct debit is due to be taken.
If you need to change your bank account details, you will need to complete a new direct debit form and return to council.
You will still receive a rates notice for each instalment regardless of how often your direct debit is paid for GST purposes. Your rates notice will advise you that payments are made by direct debit and to take no further action.
Mail
A cheque can be sent to: Tararua District Council, P O Box 115, Dannevirke 4942. Please do not post cash.
In Person
Rates can be paid in person by cash, cheque or EFTPOS at any of the Tararua District Council service centres in Dannevirke, Woodville, Pahiatua and Eketahuna.
Note: we cannot accept credit card payments over the counter.
Internet Banking
You can pay your rates via the internet. If you decide to pay this way, you will need to give the bank your Property ID number as a reference for each property. Your name can be included in the code. (Your Property ID number can be found on your rates notice following the words Statement of Account for Property ID). Payments should be made into the following bank account:
02 0612 0125007 000 - Tararua District Council
Please make sure you set up individual internet payments for each rates account you have.
Remember: if you sell one property and purchase another, please change your property id on your internet banking details.
Payments made after the due date will incur a 10% penalty.
Phone Banking
You can pay your rates using your phone via telebanking. If you decide to pay this way, you will need to give the bank your Property ID number as a reference for each property. Payments should be made into the following bank account:
02 0612 0125007 000 - Tararua District Council
Please make sure you set up individual telebanking payments for each rates account you have.
Remember: if you sell one property and purchase another, please change your property id on your telebanking details.
Payments made after the due date will incur a 10% penalty.
Online Credit Card Payments
You can now pay your rates online using your Visa or Mastercard. Please read this important information then click on the link below to pay your rates online.
It includes a bank fee that is charged by the bank to you. This method of payment may particularly suit ratepayers who are overseas.
Payment details - please have your invoice in front of you to ensure you accurately enter your property ID and property address. Please note that a separate transaction is required for each property.
Bank provider - this service is provided by our bank, BNZ, in agreement with Tararua District Council. You do not have to be a BNZ customer to use this service. Visa or MasterCard only are accepted.
Online convenience fee - the bank charge you a convenience fee of 2.49% per transaction for this service (with a minimum fee of $1.00 per transaction). We do not receive any part of this fee.
Processing time - be sure to allow sufficient time before your instalment due date for processing of your payment. Payments made after 5pm New Zealand time will appear in your rates account the following business day. If a payment is made on the due date but is after 5pm, then a 10% penalty will be incurred.
After the transaction - you will be given a reference number. A receipt will not be provided, however you can print the screen or note down the details for future reference.
Need help? - please phone the BNZ helpdesk on 0800 737 774 Monday to Friday between 8am - 5pm, or email BNZ.
Refund policy - it is your responsibility to ensure that the transaction, credit card information, and all other details you provide in relation to your payments made through Online Credit Card Services are correct. Tararua District Council will not accept any liability for transactions which are incorrect as a result of inaccurate data or information provided by you or which is otherwise caused by factors outside of Tararua District Council's control.
Refund enquiries - if you find you have made an error in the payment amount through Online Credit Card Services, please contact the revenue team at Tararua District Council by telephone on 06 374 4080 or email info@tararuadc.govt.nz
Tararua District Council will accept payments by automatic payment if the direct debit option does not suit you. With this option you are responsible for setting the amount at the correct level. Our Revenue staff would be happy to assist you to calculate this as your instalment amount will need to be completed by the due date.
Every July you should review the amount required for the new rating year to ensure the instalment is paid. A penalty of 10% will be applied to any remaining balance after the due date.
Your bank will set up the automatic payment. You can obtain the details the bank will require from the Revenue Department on 06 374 4080.
If you sell your property remember to cancel your automatic payment or change the reference and review the amount required if purchasing new property in the Tararua district.
