Council Essential Services

Key contacts 

Links to where you can find information

Latest update for the local response 

Key contacts

For a full list of support options, click here (253KB pdf)

The numbers below are all free to call (or text).

For people in the Tararua District

  • Manawatu-Whanganui Welfare Helpline
    If you need access to household goods and services such as food, water, clothing and bedding and are unable to make arrangements through your own support network, we can help you. Call our FREE HELPLINE 0800 725 678
    Available 7 days a week from 7am until 7pm.  

For everyone

  • All of Government Helpline
    If you are not sure what help is available, call 0800 779 997
    Available 8am-1am, 7 days a week.
  • Mental Health Support
    For support with grief, anxiety, distress or mental wellbeing, you can call or text 1737 – free, anytime – to talk with a trained counsellor.
    Available 24 hours a day, 7 days a week.
  • Heathline
    If you have medical concerns or are worried you might be showing symptoms, call 0800 358 5453.
  • Non-urgent Police reports
    You can call 105 or go to to report non-emergencies. For emergencies, please call 111.
    Available 24 hours a day, 7 days a week.
  • Reporting breaches of lockdown or self-isolation
    If you need to report a breach of self-isolation, email
    If you need to report a breach of the lockdown, go to or call 105.  
  • Work and Income
    If you need financial assistance or support for your business or household, call 0800 559 009.

For business

  • Online trading of essential goods
    If you are/would like to be trading essential goods online, you need to register your business.
  • Essential business queries
    If you have any queries about what an essential service is and if it applies to your business sector, you can call 0800 22 66 57 or email for advice regarding your specific business.  

Where to find information  

Council Essential Services

 Key websites 

Frequently asked questions (FAQ)

Help and advice

Latest update on local response

Click here to read the latest update from the Tararua District Council.