Compliments & Complaints

It’s good to hear if we get things right - and we need to know if we can do things better. We welcome your feedback to help us understand customer experiences and improve the way we work.

Please note, our Facebook pages and social media communities are not formal channels for complaints. To give a compliment or to make a formal complaint, please use the one of the forms below.


Complete the form below to provide feedback about Council performance (i.e. compliments for excellence, or complaints where a Council service or behaviour of staff/contractors has not met the expected standard).

To make a complaint about members of the public, businesses or an issue requiring maintenance please complete our Report It form.


Compliment & Complaint Form