How To Pay Your Rates

You can pay your rates using a number of different methods, click one of the options below to find out more.

Note: payments made after the due date will incur a 10% penalty.


Direct Debit

Setting up a direct debit with your bank means you'll never forget to pay. A direct debit will automatically deduct the amount required to clear the rates up until the end of the rating year, at the specified frequency of either:

  • Tuesday, Wednesday or Thursday for weekly or fortnightly payments;
  • monthly payments on the 20th;
  • quarterly payments on the due date; or
  • annually on 31 August of each year.

Direct debit is the Council's preferred payment method. Please contact us for a form to be mailed to you or download below:

Form | Direct Debit Authority (PDF file, 1.4 MB)

You will still receive a rates notice for each instalment regardless of how often your direct debit is paid for GST purposes. Your rates notice will advise you that payments are made by direct debit.

Please note: We are unable to accept faxed copies of printed direct debit forms. They need to be mailed into our office (see mailing address below) or brought in to one of our Council Service Centres.

If you wish to cancel or change the details of your direct debit, you can supply us with the details in writing or phone the Revenue Department on 06 374 4080. We must have this notification at least one day before the direct debit is due to be actioned.

If you need to change your bank account details, you will need to complete a new direct debit form and return it to Council.


Internet Banking

You can pay your rates online via internet banking or bill payment. If you decide to pay this way, you will need to include your surname and Property ID number as a reference for each property. (Your Property ID number is a 5 digit number that can be found on your rates notice following the words Property ID, under the header Property Details).

Payments should be made into the following bank account:

03 0614 0088406 000 - Tararua District Council

If you set up a bill payment, the bank details should be automatically updated. Please make sure you set up individual internet payments for each rates account you have.

Remember:

  • If you sell one property and purchase another, please change your Property ID on your internet banking details.
  • Payments made after the due date will incur a 10% penalty.

In Person

Rates can be paid in person by cash or EFTPOS at any of the Council Service Centres in Dannevirke, Woodville, Pahiatua and Eketahuna.

Please Note: We are unable to accept credit card payments over the counter.


Online Credit/Debit Card

You can pay your rates online using your Visa or Mastercard. Please read this important information then click on the link below to pay your rates online. It includes a bank fee that is charged by the bank to you. This method of payment may particularly suit ratepayers who are overseas.

Payment Details
Please have your invoice in front of you to ensure you accurately enter your Property ID or Valuation Reference. Please note that a separate transaction is required for each property.

Online Convenience Fee
The bank charges you a convenience fee of 1.5% per transaction for this service (with a minimum fee of $1.00 per transaction). We do not receive any part of this fee.

Processing Time
Be sure to allow sufficient time before your instalment due date for processing of your payment. Payments made after 5.00pm, New Zealand time, will appear in your rates account the following business day. If a payment is made on the due date but is after 5.00pm, a 10% penalty will be incurred.

After the Transaction
You will be emailed a receipt with the transaction details on it. Please note: the receipt will not include the convenience fee as it is charged by the bank and we do not receive it.

Refund Policy
It is your responsibility to ensure that the transaction, credit/debit card information, and all other details you provide in relation to your payments made through Online Credit Card Services are correct. Tararua District Council will not accept any liability for transactions that are incorrect as a result of inaccurate data or information provided by you, or that is otherwise caused by factors outside of Tararua District Council's control.

Refund Enquiries
If you find you have made an error in the payment amount through Online Credit/Debit Card Services, please contact the Revenue Department at Tararua District Council by telephone on 06 374 4080.


Phone Banking

You can pay your rates using your phone via phone banking. If you decide to pay this way, you will need to give the bank your Property ID number as a reference for each property. Payments should be made into the following bank account:

03 0614 0088406 000 - Tararua District Council

Please make sure you set up individual phone banking payments for each rates account you have.

Remember:

  • If you sell one property and purchase another, please change your property id on your phone banking details.
  • Payments made after the due date will incur a 10% penalty.