Customer Engagement Representative - Casual
Who are we?
Tararua District Council is an inclusive organisation dedicated to enhancing community wellbeing. We are committed to diversity, have a culture built on trust and valuing individual contributions, and have a strong focus on employee development. We are looking for people who share our dedication to excellence and continuous improvement. We are guided by values of Pono, Whanake, and Whanaungatanga.
About the role
This role ensures that all customers, whether seeking general information, community services, or library resources, receive a responsive, knowledgeable, and high-quality service. By combining frontline customer service, library support, and community engagement, this role enhance accessibility to information, technology, and resources across all service areas. The Customer Engagement Representative will proactively assist customers, manage enquiries, support events and programs, and contribute to continuous service improvements that benefit the whole community.
Who we are looking for
- Previous experience in a customer service, contact centre, or front desk position.
- Strong communication and interpersonal skills.
- Digital literacy, including common software (Microsoft Office) and online resources.
- Previous experience handling cash, EFTPOS transactions and financial reconciliation.
What we offer
We offer a flexible working environment, competitive remuneration, and varied learning and career progression opportunities across the wider Council group. You’ll be joining a team of dedicated and respected experts working collaboratively to provide the right outcomes for our communities.
Experience the land of ranges
Tararua offers you the country lifestyle you have always dreamed of. Take advantage of adventure, scenic attractions and country hospitality at its best! If you are keen on tramping, hunting, fishing or canoeing you will be spoilt for choice. All the facilities are nearby; swimming pools, gyms, tennis courts and championship golf courses. The Tararua District provides an enviable lifestyle and work location.
No results were found
Next steps…
Don't miss this fantastic opportunity to join a vibrant team and make a real difference in the Tararua community!
For more information, please call 06-374-4080 or email: hr@tararuadc.govt.nz.
Applications close at 5.00pm on Tuesday 5th May 2026