Building Consent Software

Updated 19 March 2026

We’re replacing our GoGet building consent processing software later this year. For most of our customers, there will be very little change to how you submit applications.

The new software is called Consent-IT and is provided by New Zealand company Allly.  The new system will support a more modern and user-friendly consenting process.

The main impact is for anyone who currently has a Request for Information (RFI) outstanding, particularly where the RFI has been open for 30 days or more.

Benefits of the Consent-IT software include:

  • faster consenting through statutory clock automations - reducing avoidable rework and delays
  • fewer, and shorter RFI cycles
  • better customer experiences through digital lodgement and tracking, as well as self-service visibility

We expect the new system will go live in early May 2026 and our building team will get in touch with applicants that are getting close to the new system coming online in order to help them get their RFI's completed in good time.

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Frequently Asked Questions:

Council is replacing the GoGet building consenting system because it will no longer be supported by the software provider after 30 June 2026. A new system is required to ensure building consents can continue to be processed reliably.

There will be very little difference in the process.

We are hoping to go live in early May 2026

In order to ensure your existing RFI gets processed, you need to respond to, and complete, your existing RFI within the next 30 days and before 01 May 2026 at the latest.

Consents with outstanding RFIs will be refused and the applicant will need to reapply as noted below:

  • your consent will be refused
  • you will be invoiced for any work completed on your consent to date
  • you will need to resubmit your application in the new system

Your consent will not move onto the new system and:

  • your consent will be refused
  • you will be invoiced for any work completed on your consent to date
  • you will need to resubmit your application in the new system

Yes, our building team monitor the progress of building consent applications and will contact you directly before the due by date to give you the best chance of completing in time.