Building Consent Software

Updated 13 April 2026

We’re replacing our GoGet building consent processing software. For most of our customers, there will be very little change to how you submit applications.

The new software is called Consent-IT and is provided by New Zealand company Allly.  The new system will support a more modern and user-friendly consenting process.

The main impact is for anyone who currently has a Request for Information (RFI) outstanding, particularly where the RFI has been open for 30 days or more.

Benefits of the Consent-IT software include:

  • faster consenting through statutory clock automations - reducing avoidable rework and delays
  • fewer, and shorter RFI cycles
  • better customer experiences through digital lodgement and tracking, as well as self-service visibility

We expect the new system will go live in late early June 2026.  Our building team will get in touch with applicants that are getting close to the new system coming online in order to help them get their RFI's completed in good time.

Will you be applying for consent in the very near future?

There are two options, as follows:

Not recommended: Apply now while we are on the current software.  You will have a limited time to complete your application (no later than 29 May 2026).  Unfinished applications are unable to be migrated to the new system and you will lose all progress.  You will still be required to pay for any work done by our building team staff on behalf of your application.  Our building team staff will be in touch with you to help you and encourage you to get your application past the finish line to prevent that situation but completion ultimately rests with the applicant.

Recommended: Wait until the 2 June 2026 before applying.  Your application will be processed on the new software.  You will have the maximum timeframe available to complete your application.  Our building team staff will assist you throughout your application to ensure its completion.

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Frequently Asked Questions:

Council is replacing the GoGet building consenting system because it will no longer be supported by the software provider after 30 June 2026. A new system is required to ensure building consents can continue to be processed reliably.

There will be very little difference in the process.

We are hoping to go live in late May or early July 2026

In order to ensure your existing RFI gets processed, you need to respond to, and complete, your existing RFI within the next 30 days and before 29 May 2026 at the latest.

Consents with outstanding RFIs will be refused and the applicant will need to reapply as noted below:

  • your consent will be refused
  • you will be invoiced for any work completed on your consent to date
  • you will need to resubmit your application in the new system

Your consent will not move onto the new system and:

  • your consent will be refused
  • you will be invoiced for any work completed on your consent to date
  • you will need to resubmit your application in the new system

Yes, our building team monitor the progress of building consent applications and will contact you directly before the due by date to give you the best chance of completing in time.