Building Consent Software
We’re replacing our GoGet building consent processing software later this year. For most of our customers, there will be very little change to how you submit applications.
The main impact is for anyone who currently has a Request for Information (RFI) outstanding, particularly where the RFI has been open for 30 days or more.
We expect the new system will go live in early May 2026.
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Frequently Asked Questions:
Council is replacing the GoGet building consenting system because it will no longer be supported by the software provider after 30 June 2026. A new system is required to ensure building consents can continue to be processed reliably.
There will be very little difference in the process.
We are hoping to go live in early May 2026
In order to ensure your existing RFI gets processed, you need to respond to, and complete, your existing RFI within the next 30 days and before 01 May 2026 at the latest.
Consents with outstanding RFIs will be refused and the applicant will need to reapply as noted below:
- your consent will be refused
- you will be invoiced for any work completed on your consent to date
- you will need to resubmit your application in the new system
Your consent will not move onto the new systema and:
- your consent will be refused
- you will be invoiced for any work completed on your consent to date
- you will need to resubmit your application in the new system